.clc-call-overlay-backdrop{backdrop-filter:blur(8px);z-index:999998;background:#0009;width:100vw;height:100vh;animation:.3s forwards clc-fade-in;position:fixed;top:0;left:0}.clc-call-modal{z-index:999999;text-align:center;width:320px;color:var(--clc-black);background:#fff;border-radius:24px;padding:30px;animation:.4s cubic-bezier(.175,.885,.32,1.275) forwards clc-pop;position:fixed;top:50%;left:50%;transform:translate(-50%,-50%)scale(.9);box-shadow:0 20px 60px #0000004d}.clc-call-avatar-pulse{width:80px;height:80px;color:var(--clc-primary);border:2px solid var(--clc-primary);background:#e0e7ff;border-radius:50%;justify-content:center;align-items:center;margin:0 auto 20px;font-size:32px;display:flex;position:relative}.clc-call-avatar-pulse:after{content:"";border:2px solid var(--clc-primary);opacity:.6;border-radius:50%;animation:1.5s infinite clc-pulse;position:absolute;inset:-4px}.clc-call-modal h3{margin:0 0 8px;font-size:20px;font-weight:700}.clc-call-modal p{color:var(--clc-gray);margin:0 0 25px;font-size:14px}.clc-call-actions{justify-content:center;gap:15px;display:flex}.clc-btn-accept,.clc-btn-reject{cursor:pointer;color:#fff;border:none;border-radius:50%;justify-content:center;align-items:center;width:50px;height:50px;font-size:20px;transition:transform .2s;display:flex;box-shadow:0 4px 12px #0003}.clc-btn-accept{background:linear-gradient(135deg,#22c55e,#16a34a)}.clc-btn-reject{background:linear-gradient(135deg,#ef4444,#dc2626)}.clc-btn-accept:hover,.clc-btn-reject:hover{transform:scale(1.1)}@keyframes clc-pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.5;transform:scale(1.1)}}@keyframes clc-fade-in{0%{opacity:0;transform:scale(.9)}to{opacity:1;transform:scale(1)}}#clc-root{--clc-primary:#6366f1;--clc-secondary:#818cf8;--clc-text:#fff;--clc-bg:#fff;--clc-bg-alt:#f8fafc;--clc-surface:#f1f5f9;--clc-black:#1e293b;--clc-gray:#64748b;--clc-gray-light:#94a3b8;--clc-border:#e2e8f0;--clc-border-light:#f1f5f9;--clc-shadow:0 20px 60px 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var(--clc-border-light);background:#fff;flex-flow:row;align-items:center;gap:6px;min-height:60px;padding:10px 14px;display:flex}#clc-input{border:1px solid var(--clc-border);background:var(--clc-bg-alt);height:40px;color:var(--clc-black);border-radius:20px;outline:none;flex:1;padding:0 14px;font-family:inherit;font-size:13px;transition:all .2s}#clc-input:focus{border-color:var(--clc-primary);background:#fff;box-shadow:0 0 0 3px #6366f114}.clc-action-btn{cursor:pointer;color:var(--clc-gray);background:0 0;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;min-width:36px;height:max-content;padding:0;transition:all .2s;display:flex}.clc-action-btn:hover{background:var(--clc-surface);color:var(--clc-primary)}.clc-send-btn{background:var(--clc-primary);width:40px;min-width:40px;height:40px;min-height:40px;box-shadow:0 2px 8px #6366f14d;color:#fff!important}.clc-send-btn:hover{background:var(--clc-secondary);transform:scale(1.05)}.clc-send-btn svg{transform:rotate(180deg)}.clc-file-indicator{position:relative;color:#22c55e!important}.clc-file-indicator:after{content:"";background:#22c55e;border:1px solid #fff;border-radius:50%;width:6px;height:6px;position:absolute;top:8px;right:8px}.clc-emoji-picker{background:var(--clc-bg);border:1px solid var(--clc-border);z-index:10;border-radius:12px;padding:8px;position:absolute;bottom:65px;left:16px;right:16px;box-shadow:0 4px 16px #0000001f}.clc-emoji-grid{flex-wrap:wrap;gap:2px;max-height:120px;padding:4px;display:flex;overflow-y:auto}.clc-emoji-btn{cursor:pointer;background:0 0;border:none;border-radius:4px;width:28px;height:28px;padding:2px;font-size:16px;transition:background .15s}.clc-emoji-btn:hover{background:var(--clc-bg-alt)}.clc-branding{text-align:center;color:#9ca3af;background:var(--clc-bg);letter-spacing:.3px;padding:4px 8px;font-size:9px}.clc-branding a{color:#94a3b8;text-decoration:none}.clc-no-anim{animation:none!important}@media screen and (width<=480px){#clc-root{bottom:16px;right:16px}#clc-root.clc-left{left:16px}#clc-window{transform:translateY(100%);z-index:1000000!important;border-radius:0!important;width:100%!important;height:100%!important;max-height:100vh!important;position:fixed!important;bottom:0!important;left:0!important;right:0!important}#clc-window.open{transform:translateY(0)}#clc-launcher{width:56px;height:56px}.clc-emoji-grid{grid-template-columns:repeat(8,1fr)}}#clc-messages::-webkit-scrollbar{width:6px}#clc-messages::-webkit-scrollbar-track{background:0 0}#clc-messages::-webkit-scrollbar-thumb{background:var(--clc-border);border-radius:3px}#clc-messages::-webkit-scrollbar-thumb:hover{background:var(--clc-gray)}.clc-audio-player{background:linear-gradient(135deg,#6366f133,#8b5cf626);border:1px solid #6366f14d;border-radius:24px;align-items:center;gap:10px;min-width:160px;padding:10px 14px;display:flex}.clc-audio-btn{color:#fff;cursor:pointer;background:linear-gradient(135deg,#6366f1,#8b5cf6);border:none;border-radius:50%;justify-content:center;align-items:center;width:36px;height:36px;font-size:16px;transition:all .2s;display:flex;box-shadow:0 2px 8px #6366f166}.clc-audio-btn:hover{transform:scale(1.1);box-shadow:0 4px 12px #6366f180}.clc-audio-btn:active{transform:scale(.95)}.clc-audio-label{color:inherit;font-size:13px;font-weight:500}.clc-voice-player{box-sizing:border-box!important;user-select:none!important;direction:ltr!important;border:1px solid #ffffff1a!important;border-radius:16px!important;align-items:center!important;gap:12px!important;width:100%!important;padding:10px 14px!important;display:flex!important;position:relative!important}.clc-msg-user .clc-voice-player{backdrop-filter:blur(8px)!important;background:#fff3!important;border:1px solid #fff3!important}.clc-msg-agent .clc-voice-player{background:#fff!important;border:1px solid #e5e7eb!important;box-shadow:0 1px 3px #0000000d!important}.clc-voice-controls{flex-shrink:0!important;justify-content:center!important;align-items:center!important;display:flex!important}.clc-voice-btn{cursor:pointer!important;width:36px!important;min-width:36px!important;height:36px!important;box-shadow:none!important;background:0 0!important;border:2px solid!important;border-radius:50%!important;justify-content:center!important;align-items:center!important;padding:0!important;transition:all .2s!important;display:flex!important}.clc-msg-user .clc-voice-btn{color:#fff!important;border-color:#fff9!important}.clc-msg-agent .clc-voice-btn{color:#6366f1!important;border-color:#e0e7ff!important}.clc-msg-user .clc-voice-btn:hover{background:#fff3!important;border-color:#fff!important}.clc-msg-agent 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solid #ffffff4d!important}.clc-msg-agent .clc-voice-speed{color:#6366f1!important;background:#6366f11a!important;border:1px solid #6366f133!important}.clc-msg-user .clc-voice-speed:hover{background:#ffffff59!important;transform:scale(1.05)!important}.clc-msg-agent .clc-voice-speed:hover{background:#6366f126!important;transform:scale(1.05)!important}.clc-voice-info{justify-content:space-between!important;align-items:center!important;width:100%!important;padding:0 4px!important;font-size:11px!important;display:flex!important}.clc-msg-user .clc-voice-info{color:#ffffffe6!important}.clc-msg-agent .clc-voice-info{color:#6b7280!important}.clc-voice-player audio,.clc-voice-progress{display:none!important}.clc-msg-agent .clc-voice-time{color:#4b5563!important}.clc-msg-user .clc-voice-player{background:linear-gradient(135deg,#fff3,#ffffff1a)!important;border:1px solid #ffffff4d!important;box-shadow:0 4px 15px #0000001a!important}.clc-msg-user 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var(--clc-border);background:var(--clc-bg-alt);width:100%;color:var(--clc-black);border-radius:6px;height:32px;padding:6px 10px;font-family:inherit;font-size:12px;transition:all .2s}.clc-pf-textarea{resize:vertical;height:50px;min-height:50px}.clc-pf-select{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2364748b' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-position:10px 50%;background-repeat:no-repeat;background-size:16px;padding-left:30px}.clc-pf-btn{background:linear-gradient(135deg,var(--clc-primary),var(--clc-secondary));color:#fff;cursor:pointer;border:none;border-radius:8px;justify-content:center;align-items:center;gap:6px;margin-top:8px;padding:8px;font-family:inherit;font-size:13px;font-weight:600;transition:all .2s;display:flex}.clc-blocked-overlay{backdrop-filter:blur(2px);z-index:2147483647;background:#64748b80;flex-direction:column;justify-content:center;align-items:center;width:100%;height:100%;animation:.3s ease-out clc-fade-in;display:flex;position:absolute;top:0;left:0}.clc-blocked-content{text-align:center;background:#fff;border-radius:16px;max-width:80%;padding:24px;animation:.3s cubic-bezier(.175,.885,.32,1.275) clc-scale-up;box-shadow:0 10px 25px #0000001a}@keyframes clc-scale-up{0%{opacity:0;transform:scale(.8)}to{opacity:1;transform:scale(1)}}.clc-blocked-icon{justify-content:center;align-items:center;width:100%;margin-bottom:12px;display:flex}.clc-user-blocked .clc-input-area,.clc-header .clc-avatar{display:none!important}.clc-header-info{justify-content:flex-start}#clc-messages::-webkit-scrollbar,.clc-prechat-form::-webkit-scrollbar{width:4px}#clc-messages::-webkit-scrollbar-track,.clc-prechat-form::-webkit-scrollbar-track{background:0 0}#clc-messages::-webkit-scrollbar-thumb,.clc-prechat-form::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:2px}#clc-messages::-webkit-scrollbar-thumb:hover,.clc-prechat-form::-webkit-scrollbar-thumb:hover{background:#94a3b8}.clc-survey{border:1px solid var(--clc-border);text-align:center;background:linear-gradient(135deg,#f8fafc,#f1f5f9);border-radius:16px;margin:10px 0;padding:20px;animation:.3s clc-pop}.clc-survey-header h4{color:var(--clc-black);margin:0 0 6px;font-size:16px;font-weight:600}.clc-survey-header p{color:var(--clc-gray);margin:0 0 16px;font-size:12px}.clc-survey-stars{justify-content:center;gap:8px;margin-bottom:16px;display:flex}.clc-star{cursor:pointer;opacity:.4;filter:grayscale();background:0 0;border:none;font-size:28px;transition:all .2s}.clc-star:hover,.clc-star.active{opacity:1;filter:grayscale(0);transform:scale(1.2)}.clc-survey-feedback{border:1px solid var(--clc-border);resize:none;background:#fff;border-radius:10px;width:100%;min-height:60px;margin-bottom:12px;padding:12px;font-family:inherit;font-size:13px}.clc-survey-feedback:focus{border-color:var(--clc-primary);outline:none}.clc-survey-submit{background:var(--clc-primary);color:#fff;cursor:pointer;border:none;border-radius:10px;padding:12px 30px;font-family:inherit;font-size:14px;font-weight:500;transition:all .2s}.clc-survey-submit:hover{background:var(--clc-secondary)}.clc-survey-thanks{color:var(--clc-success);padding:20px;font-size:16px;font-weight:500}.clc-department-selector{background:var(--clc-bg);border-radius:14px;margin:8px 0;padding:16px;transition:all .2s;animation:.3s forwards clc-pop;box-shadow:0 2px 12px #00000014}.clc-dept-title{color:var(--clc-gray);text-align:center;margin-bottom:12px;font-size:13px}.clc-dept-list{flex-direction:column;gap:8px;display:flex}.clc-dept-btn{border:2px solid var(--clc-border);background:var(--clc-bg-alt);cursor:pointer;text-align:right;border-radius:12px;align-items:center;gap:12px;padding:12px 16px;font-family:inherit;transition:all .2s;display:flex}.clc-dept-btn:hover{border-color:var(--dept-color,var(--clc-primary));background:#6366f10d;transform:translate(-4px)}.clc-dept-btn:active{transform:scale(.98)}.clc-dept-icon{background:linear-gradient(135deg,var(--dept-color,var(--clc-primary)),color-mix(in srgb,var(--dept-color,var(--clc-primary))80%,white));border-radius:10px;justify-content:center;align-items:center;width:40px;height:40px;font-size:24px;display:flex}.clc-dept-name{color:var(--clc-black);flex:1;font-size:14px;font-weight:500}.clc-online-operators{flex-direction:row-reverse;align-items:center;margin-left:8px;margin-right:auto;display:flex}.clc-op-avatar{border:2px solid var(--clc-bg);background:var(--clc-surface);cursor:pointer;border-radius:50%;justify-content:center;align-items:center;width:28px;height:28px;margin-right:-8px;transition:all .2s;display:flex;position:relative;overflow:hidden}.clc-op-avatar:hover{border-color:var(--clc-primary);transform:scale(1.15)translateY(-2px);z-index:20!important}.clc-op-avatar:after{content:attr(title);background:var(--clc-black);color:#fff;white-space:nowrap;opacity:0;pointer-events:none;border-radius:6px;margin-bottom:4px;padding:4px 8px;font-size:10px;transition:opacity .2s;position:absolute;bottom:100%;left:50%;transform:translate(-50%)}.clc-op-avatar:hover:after{opacity:1}.clc-op-avatar img{object-fit:cover;border-radius:50%;width:100%;height:100%}.clc-op-icon{font-size:14px}.clc-op-online-dot{border:2px solid var(--clc-bg);background:#22c55e;border-radius:50%;width:8px;height:8px;position:absolute;bottom:0;right:0}.clc-op-more{background:var(--clc-primary);color:#fff;border:2px solid var(--clc-bg);border-radius:50%;justify-content:center;align-items:center;width:28px;height:28px;margin-right:-8px;font-size:10px;font-weight:600;display:flex}.clc-form-container{flex-direction:column;height:100%;padding:20px;transition:opacity .3s,transform .3s;animation:.4s ease-out clc-form-fade;display:flex}@keyframes clc-form-fade{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.clc-form-header{text-align:center;margin-bottom:24px}.clc-form-icon{margin-bottom:12px;font-size:40px;line-height:1}.clc-form-body{flex-direction:column;flex:1;gap:16px;padding-bottom:16px;display:flex;overflow-y:auto}.clc-field{flex-direction:column;gap:6px;display:flex}.clc-field-required{color:var(--clc-error);font-size:14px}.clc-field-input{border:1.5px solid var(--clc-border);background:var(--clc-bg);width:100%;color:var(--clc-black);border-radius:12px;outline:none;padding:12px 14px;font-family:inherit;font-size:14px;transition:all .2s}.clc-field-input:focus{border-color:var(--clc-primary);box-shadow:0 0 0 4px #6366f11a}.clc-field-input::placeholder{color:var(--clc-gray-light)}.clc-field-help{color:var(--clc-gray);font-size:11px}.clc-field-error{color:var(--clc-error);margin-top:2px;font-size:11px}.clc-field-has-error .clc-field-input{border-color:var(--clc-error);background:#fef2f2}.clc-field-radio-group,.clc-field-checkbox-group{flex-direction:column;gap:10px;display:flex}.clc-field-radio-option,.clc-field-checkbox-option,.clc-field-checkbox-single{cursor:pointer;border:1.5px solid var(--clc-border);background:var(--clc-bg);border-radius:10px;align-items:center;gap:10px;padding:10px 14px;transition:all .2s;display:flex}.clc-field-radio-option:hover,.clc-field-checkbox-option:hover,.clc-field-checkbox-single:hover{border-color:var(--clc-primary);background:#6366f108}.clc-field-radio-option input,.clc-field-checkbox-option input,.clc-field-checkbox-single input{display:none}.clc-radio-circle{border:2px solid var(--clc-gray-light);border-radius:50%;flex-shrink:0;width:18px;height:18px;transition:all .2s;position:relative}.clc-field-radio-option input:checked+.clc-radio-circle{border-color:var(--clc-primary)}.clc-field-radio-option input:checked+.clc-radio-circle:after{content:"";background:var(--clc-primary);border-radius:50%;width:8px;height:8px;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%)}.clc-checkbox-box{border:2px solid var(--clc-gray-light);border-radius:5px;flex-shrink:0;width:18px;height:18px;transition:all .2s;position:relative}.clc-field-checkbox-option input:checked+.clc-checkbox-box,.clc-field-checkbox-single input:checked+.clc-checkbox-box{border-color:var(--clc-primary);background:var(--clc-primary)}.clc-field-checkbox-option input:checked+.clc-checkbox-box:after,.clc-field-checkbox-single input:checked+.clc-checkbox-box:after{content:"✓";color:#fff;font-size:11px;font-weight:700;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%)}.clc-radio-label,.clc-checkbox-label{color:var(--clc-black);font-size:13px}.clc-form-footer{border-top:1px solid var(--clc-border-light);padding-top:16px}.clc-form-submit{background:linear-gradient(135deg,var(--clc-primary),var(--clc-secondary));color:#fff;cursor:pointer;border:none;border-radius:12px;justify-content:center;align-items:center;gap:8px;width:100%;padding:14px 24px;font-family:inherit;font-size:15px;font-weight:600;transition:all .2s;display:flex;box-shadow:0 4px 16px #6366f159}.clc-form-submit:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 6px 20px #6366f173}.clc-form-submit:active:not(:disabled){transform:translateY(0)}.clc-form-submit:disabled{opacity:.7;cursor:not-allowed}.clc-form-submit svg{transform:rotate(180deg)}.clc-form-loading{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:20px;height:20px;animation:.8s linear infinite clc-spin}@keyframes clc-spin{to{transform:rotate(360deg)}}@keyframes clc-shake{0%,to{transform:translate(0)}10%,30%,50%,70%,90%{transform:translate(-4px)}20%,40%,60%,80%{transform:translate(4px)}}.clc-form-shake{animation:.5s clc-shake}@media screen and (width<=480px){.clc-form-container{padding:16px}.clc-form-icon{font-size:32px}.clc-form-title{font-size:16px}.clc-field-input{padding:11px 12px;font-size:16px}}#clc-root.clc-user-blocked .clc-main{filter:grayscale();opacity:.7;pointer-events:none}#clc-root.clc-user-blocked .clc-launcher{filter:grayscale();opacity:.6;cursor:not-allowed}.clc-blocked{text-align:center;flex-direction:column;justify-content:center;align-items:center;height:100%;padding:40px 20px;animation:.5s clc-fade-in;display:flex}.clc-blocked-icon{background:#dc26261a;border-radius:50%;justify-content:center;align-items:center;width:80px;height:80px;margin-bottom:20px;animation:2s infinite clc-pulse-red;display:flex}.clc-blocked-icon svg{width:48px;height:48px}.clc-blocked-title{color:#dc2626;margin:0 0 10px;font-size:18px;font-weight:700}.clc-blocked-text{color:#64748b;margin:0;font-size:14px}@keyframes clc-pulse-red{0%,to{box-shadow:0 0 #dc262666}50%{box-shadow:0 0 0 15px #dc262600}}.clc-blocked-overlay{-webkit-backdrop-filter:blur(8px);z-index:1000;background:#1e293bf2;justify-content:center;align-items:center;animation:.3s ease-out clc-fade-in;display:flex;position:absolute;inset:0}.clc-blocked-content{text-align:center;max-width:300px;padding:40px 30px}.clc-blocked-icon{margin-bottom:20px;animation:2s infinite clc-pulse-red;display:inline-block}.clc-blocked-title{color:#f1f5f9;margin:0 0 12px;font-family:inherit;font-size:18px;font-weight:700}.clc-blocked-text{color:#94a3b8;margin:0;font-family:inherit;font-size:14px;line-height:1.6}#clc-root.clc-user-blocked #clc-launcher{background:linear-gradient(135deg,#64748b,#475569)!important;box-shadow:0 4px 12px #0003!important}#clc-root.clc-user-blocked #clc-launcher:hover{transform:none!important}.clc-mini-form{background:#fff;border-radius:10px;flex-direction:column;max-height:calc(100% - 16px);margin:6px;padding:12px;display:flex;overflow:hidden;box-shadow:0 2px 12px #00000014}.clc-mini-form-title{color:#94a3b8;text-align:center;flex-shrink:0;margin-bottom:8px;font-size:11px;font-weight:500}.clc-mini-form-fields{scrollbar-width:thin;scrollbar-color:#cbd5e1 transparent;flex-direction:column;flex:1;gap:6px;margin-left:-4px;padding-left:4px;display:flex;overflow-y:auto}.clc-mini-form-fields::-webkit-scrollbar{width:4px}.clc-mini-form-fields::-webkit-scrollbar-track{background:0 0}.clc-mini-form-fields::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:2px}.clc-mini-field{flex-direction:column;gap:2px;display:flex}.clc-mini-label{color:#64748b;font-size:10px;font-weight:500}.clc-mini-input{color:#1e293b;box-sizing:border-box;background:#fff;border:1px solid #e2e8f0;border-radius:6px;outline:none;width:100%;padding:6px 8px;font-family:inherit;font-size:12px;transition:border-color .15s,box-shadow .15s}.clc-mini-input:focus{border-color:var(--clc-primary,#6366f1);background:#fff;box-shadow:0 0 0 2px #6366f11a}.clc-mini-input::placeholder{color:#94a3b8;font-size:11px}.clc-mini-textarea{resize:none;min-height:40px}.clc-mini-select{cursor:pointer;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-color:#fff;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%2364748b'%3E%3Cpath d='M7 10l5 5 5-5z'/%3E%3C/svg%3E");background-position:4px 50%;background-repeat:no-repeat;background-size:16px;border-radius:6px;border:1px solid #e2e8f0!important;padding-left:22px!important}.clc-mini-opts{flex-wrap:wrap;gap:6px;display:flex}.clc-mini-opt{color:#475569;cursor:pointer;background:#f1f5f9;border-radius:4px;align-items:center;gap:4px;padding:4px 8px;font-size:12px;transition:background .15s;display:flex}.clc-mini-opt:hover{background:#e2e8f0}.clc-mini-opt input{width:14px;height:14px;accent-color:var(--clc-primary,#6366f1)}.clc-mini-form-btn{background:linear-gradient(135deg,var(--clc-primary,#6366f1),var(--clc-secondary,#818cf8));color:#fff;cursor:pointer;border:none;border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;gap:6px;width:100%;margin-top:8px;padding:8px;font-family:inherit;font-size:12px;font-weight:600;transition:transform .15s,box-shadow .15s;display:flex;box-shadow:0 2px 8px #6366f140}.clc-mini-form-btn:hover{transform:translateY(-1px);box-shadow:0 4px 12px #6366f159}.clc-mini-form-btn:active{transform:translateY(0)}.clc-mini-form-btn svg{fill:currentColor;transform:rotate(180deg)}.clc-mini-form-error{color:#dc2626;text-align:center;background:#ef44441a;border-radius:6px;margin-top:8px;padding:8px 10px;font-size:12px}.clc-form-container{background:linear-gradient(#f8fafc 0%,#f1f5f9 100%);flex-direction:column;max-height:100%;padding:16px;display:flex;overflow-y:auto}#clc-prechat-form{background:#fff;border-radius:16px;animation:.3s ease-out clc-form-slide-in;overflow:hidden;box-shadow:0 4px 20px #00000014}@keyframes clc-form-slide-in{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.clc-form-header{text-align:center;background:#fff;border-bottom:1px solid #f1f5f9;padding:20px 16px 12px}.clc-form-icon{margin-bottom:8px;font-size:36px;display:block}.clc-form-title{color:#1e293b;margin:0 0 4px;font-size:15px;font-weight:600}.clc-form-desc{color:#64748b;margin:0;font-size:12px;line-height:1.4}.clc-form-body{flex-direction:column;gap:12px;max-height:280px;padding:16px;display:flex;overflow-y:auto}.clc-form-row{flex-wrap:wrap;gap:12px;display:flex}.clc-field-wrapper{flex-direction:column;gap:4px;display:flex}.clc-field-label{color:var(--clc-black,#1e293b);align-items:center;gap:4px;font-size:13px;font-weight:500;display:flex}.clc-field-required{color:#ef4444;font-weight:700}.clc-field-input,.clc-field-textarea,.clc-field-select{border:1px solid var(--clc-border,#e2e8f0);width:100%;color:var(--clc-black,#1e293b);box-sizing:border-box;background:#fff;border-radius:8px;outline:none;padding:10px 12px;font-family:inherit;font-size:14px;transition:border-color .2s,box-shadow .2s}.clc-field-input:focus,.clc-field-textarea:focus,.clc-field-select:focus{border-color:var(--clc-primary,#6366f1);box-shadow:0 0 0 3px #6366f11a}.clc-field-input::placeholder,.clc-field-textarea::placeholder{color:var(--clc-gray-light,#94a3b8)}.clc-field-input.clc-field-error,.clc-field-textarea.clc-field-error,.clc-field-select.clc-field-error{border-color:#ef4444;box-shadow:0 0 0 3px #ef44441a}.clc-field-textarea{resize:vertical;min-height:80px}.clc-field-select{cursor:pointer;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 24 24' stroke='%2364748b'%3E%3Cpath stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='M19 9l-7 7-7-7'/%3E%3C/svg%3E");background-position:10px 50%;background-repeat:no-repeat;background-size:16px;padding-left:32px}.clc-field-options{flex-direction:column;gap:8px;display:flex}.clc-option-label{cursor:pointer;color:var(--clc-black,#1e293b);border-radius:6px;align-items:center;gap:8px;padding:6px 10px;font-size:14px;transition:background .2s;display:flex}.clc-option-label:hover{background:#6366f10d}.clc-option-label input[type=checkbox],.clc-option-label input[type=radio]{width:18px;height:18px;accent-color:var(--clc-primary,#6366f1)}.clc-field-help{color:var(--clc-gray-light,#94a3b8);margin-top:2px;font-size:11px}.clc-field-error-msg{color:#ef4444;margin-top:2px;font-size:11px}.clc-form-footer{border-top:1px solid var(--clc-border,#e2e8f0);flex-shrink:0;padding:12px 16px}.clc-form-submit{background:linear-gradient(135deg,var(--clc-primary,#6366f1),var(--clc-secondary,#818cf8));color:#fff;cursor:pointer;border:none;border-radius:10px;justify-content:center;align-items:center;gap:8px;padding:12px 24px;font-family:inherit;font-size:14px;font-weight:600;transition:transform .2s,box-shadow .2s;display:flex;box-shadow:0 4px 12px #6366f14d}.clc-form-submit:hover{transform:translateY(-1px);box-shadow:0 6px 16px #6366f166}.clc-form-submit:active{transform:translateY(0)}.clc-form-submit:disabled{opacity:.6;cursor:not-allowed;transform:none}.clc-form-submit svg{fill:currentColor}.clc-form-errors{color:#dc2626;text-align:center;background:#ef44441a;border:1px solid #ef44444d;border-radius:8px;margin-top:10px;padding:10px 12px;font-size:13px}.clc-form-submit.clc-loading{pointer-events:none;opacity:.7}.clc-form-submit.clc-loading span{display:none}.clc-form-submit.clc-loading:after{content:"";border:2px solid #fff;border-top-color:#0000;border-radius:50%;width:18px;height:18px;animation:.8s linear infinite clc-spin}.clc-field{flex-direction:column;gap:6px;margin-bottom:4px;display:flex}.clc-field-radio-group{flex-direction:column;gap:6px;padding:4px 0;display:flex}.clc-field-radio-option{cursor:pointer;border-radius:8px;align-items:center;gap:8px;padding:8px 10px;transition:background .2s;display:flex}.clc-field-radio-option:hover{background:#6366f10d}.clc-field-radio-option input[type=radio]{display:none}.clc-radio-circle{border:2px solid var(--clc-border,#e2e8f0);border-radius:50%;justify-content:center;align-items:center;width:18px;height:18px;transition:border-color .2s;display:flex}.clc-field-radio-option input[type=radio]:checked+.clc-radio-circle{border-color:var(--clc-primary,#6366f1)}.clc-field-radio-option input[type=radio]:checked+.clc-radio-circle:after{content:"";background:var(--clc-primary,#6366f1);border-radius:50%;width:10px;height:10px}.clc-radio-label{color:var(--clc-black,#1e293b);font-size:14px}.clc-field-checkbox-group{flex-direction:column;gap:6px;padding:4px 0;display:flex}.clc-field-checkbox-option,.clc-field-checkbox-single{cursor:pointer;border-radius:8px;align-items:center;gap:8px;padding:8px 10px;transition:background .2s;display:flex}.clc-field-checkbox-option:hover,.clc-field-checkbox-single:hover{background:#6366f10d}.clc-field-checkbox-option input[type=checkbox],.clc-field-checkbox-single input[type=checkbox]{display:none}.clc-checkbox-box{border:2px solid var(--clc-border,#e2e8f0);border-radius:4px;justify-content:center;align-items:center;width:18px;height:18px;transition:border-color .2s,background .2s;display:flex}.clc-field-checkbox-option input[type=checkbox]:checked+.clc-checkbox-box,.clc-field-checkbox-single input[type=checkbox]:checked+.clc-checkbox-box{border-color:var(--clc-primary,#6366f1);background:var(--clc-primary,#6366f1)}.clc-field-checkbox-option input[type=checkbox]:checked+.clc-checkbox-box:after,.clc-field-checkbox-single input[type=checkbox]:checked+.clc-checkbox-box:after{content:"✓";color:#fff;font-size:12px;font-weight:700}.clc-checkbox-label{color:var(--clc-black,#1e293b);font-size:14px}.clc-field-error{color:#ef4444;font-size:11px;display:none}.clc-field-error.show{display:block}.clc-form-loading{border:2px solid #fff;border-top-color:#0000;border-radius:50%;width:18px;height:18px;animation:.8s linear infinite clc-spin;display:inline-block}.clc-pf-container{background:linear-gradient(#f8fafc 0%,#fff 100%);flex-direction:column;height:100%;max-height:100%;padding:12px;animation:.4s ease-out clc-pf-slide;display:flex;overflow:hidden}@keyframes clc-pf-slide{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.clc-pf-header{text-align:center;flex-shrink:0;margin-bottom:8px}.clc-pf-icon{margin-bottom:4px;font-size:24px;animation:.6s ease-out clc-pf-bounce}@keyframes clc-pf-bounce{0%,to{transform:translateY(0)}50%{transform:translateY(-8px)}}.clc-pf-title{color:#1e293b;margin:0 0 2px;font-size:14px;font-weight:700}.clc-pf-desc{color:#64748b;margin:0;font-size:11px;line-height:1.3}.clc-pf-body{scrollbar-width:thin;scrollbar-color:#6366f14d transparent;flex-direction:column;flex:1;gap:6px;padding-bottom:8px;display:flex;overflow-y:auto}.clc-pf-body::-webkit-scrollbar{width:4px}.clc-pf-body::-webkit-scrollbar-thumb{background:#6366f14d;border-radius:2px}.clc-pf-row{flex-wrap:wrap;gap:8px;width:100%;display:flex}.clc-pf-field{box-sizing:border-box;flex-direction:column;gap:3px;min-width:0;display:flex}.clc-pf-label{color:#475569;align-items:center;gap:2px;font-size:11px;font-weight:600;display:flex}.clc-pf-req{color:#ef4444;font-weight:700}.clc-pf-input{color:#1e293b;box-sizing:border-box;background:#fff;border:1.5px solid #e2e8f0;border-radius:8px;outline:none;width:100%;padding:7px 10px;font-family:inherit;font-size:12px;transition:all .2s}.clc-pf-input:focus{border-color:var(--clc-primary,#6366f1);background:#fff;box-shadow:0 0 0 3px #6366f126}.clc-pf-input::placeholder{color:#94a3b8;font-size:12px}.clc-pf-textarea{resize:none;min-height:60px}.clc-pf-select{cursor:pointer;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-color:#fff!important;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%236366f1'%3E%3Cpath d='M7 10l5 5 5-5z'/%3E%3C/svg%3E")!important;background-position:8px 50%!important;background-repeat:no-repeat!important;background-size:18px!important;padding-left:28px!important}.clc-pf-select:focus{border-color:var(--clc-primary,#6366f1);box-shadow:0 0 0 3px #6366f126}.clc-pf-options{flex-wrap:wrap;gap:6px;display:flex}.clc-pf-option{cursor:pointer;color:#475569;background:#f1f5f9;border:1.5px solid #0000;border-radius:8px;align-items:center;gap:5px;padding:6px 10px;font-size:12px;transition:all .2s;display:flex}.clc-pf-option:hover{background:#e2e8f0}.clc-pf-option:has(input:checked){border-color:var(--clc-primary,#6366f1);color:var(--clc-primary,#6366f1);background:#6366f11a}.clc-pf-option input{width:14px;height:14px;accent-color:var(--clc-primary,#6366f1)}.clc-pf-checkbox{cursor:pointer;color:#475569;align-items:center;gap:8px;padding:8px 0;font-size:12px;display:flex}.clc-pf-checkbox input{width:16px;height:16px;accent-color:var(--clc-primary,#6366f1)}.clc-pf-help{color:#94a3b8;font-size:10px;line-height:1.3}.clc-pf-btn{background:linear-gradient(135deg,var(--clc-primary,#6366f1),var(--clc-secondary,#818cf8));color:#fff;cursor:pointer;border:none;border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;gap:8px;margin-top:12px;padding:12px 20px;font-family:inherit;font-size:14px;font-weight:700;transition:all .25s;display:flex;box-shadow:0 4px 15px #6366f159}.clc-pf-btn:hover{transform:translateY(-2px);box-shadow:0 6px 20px #6366f173}.clc-pf-btn:active{transform:translateY(0)}.clc-pf-btn svg{transform:rotate(180deg)}.clc-blocked-overlay{z-index:9999!important;backdrop-filter:blur(4px)!important;background:#64748beb!important;flex-direction:column!important;justify-content:center!important;align-items:center!important;animation:.4s ease-out clc-blocked-fade!important;display:flex!important;position:absolute!important;inset:0!important}@keyframes clc-blocked-fade{0%{opacity:0}to{opacity:1}}.clc-blocked-content{text-align:center;padding:24px}.clc-blocked-icon{margin-bottom:16px;animation:.5s ease-out clc-blocked-shake}@keyframes clc-blocked-shake{0%,to{transform:translate(0)}20%{transform:translate(-10px)}40%{transform:translate(10px)}60%{transform:translate(-10px)}80%{transform:translate(10px)}}.clc-blocked-icon svg{filter:drop-shadow(0 4px 8px #dc262666)}.clc-blocked-title{color:#fff;text-shadow:0 2px 8px #0000004d;margin:0 0 8px;font-size:18px;font-weight:700}.clc-blocked-text{color:#ffffffd9;margin:0;font-size:14px;line-height:1.5}#clc-chat.clc-has-overlay .clc-blocked-overlay{display:flex!important}#clc-root.clc-user-blocked .clc-input-area{pointer-events:none;opacity:.5}